Source: https://joinfinn.com/industries/hospitality

# Finn for Hospitality

## A better stay. Behind every detail.

Finn connects guests, the front desk, and the work behind the scenes. Coordinate arrivals, handle requests, and keep every team up to date.

## Make the welcome feel effortless.

An early arrival. A guest asks to check in early. Finn carries the request from the conversation to the room.

1. **Understand the stay.** Check the reservation, arrival time, room type, and early check-in policy.
2. **Check with the team.** Read room status and ask housekeeping or the front desk to resolve anything outstanding.
3. **Confirm what is possible.** Offer an available option and get approval for any exception or extra charge.
4. **Prepare the arrival.** Save the agreed arrangement, update the front desk, and confirm the details with the guest.

## More work Finn can help with

### Arrival preparation

Review arriving guests, outstanding details, and room readiness before the day gets busy.

### Guest requests

Coordinate amenities, maintenance, and service requests with the responsible team.

### Stay changes

Check availability and rates before confirming an extension or room change.

### Checkout and follow-up

Resolve open requests, share the recorded bill, and collect feedback after the stay.

## Connected to your business

**Systems:** Property management, reservations, housekeeping, maintenance, guest messaging, and billing.

**People:** The front desk controls upgrades and exceptions. Housekeeping confirms readiness. Finance owns billing adjustments.

## Measure the outcome

- Guest requests completed
- Arrivals with outstanding work
- Time to confirm a request

These are measures to track from the business’s own records, not published performance claims.

## Integrations

- [Cloudbeds](https://joinfinn.com/integrations/cloudbeds): Cloudbeds brings hotel reservations, guest profiles, payments, and daily property operations into one hospitality platform.
- [Guesty](https://joinfinn.com/integrations/guesty): Guesty manages vacation-rental listings, reservations, guest communications, and property tasks.
- [Mews](https://joinfinn.com/integrations/mews): Mews manages hotel guest records, reservations, payments, and housekeeping.
- [Oracle OPERA Cloud](https://joinfinn.com/integrations/oracle-opera-cloud): Oracle OPERA Cloud manages hotel reservations, guest profiles, room assignments, and front-desk operations.
- [SiteMinder](https://joinfinn.com/integrations/siteminder): SiteMinder connects hotel booking systems and applications through room availability, rates, and reservation updates.

## Explore the platform

- [Agents](https://joinfinn.com/agents): Help customers. Work with your team. Finish the job.
- [Systems](https://joinfinn.com/systems): Business apps for the work behind the conversation.
- [AI OS](https://joinfinn.com/ai-os): The platform that brings it all together.

[Discuss your workflow](https://joinfinn.com/contact) · [How it works](https://joinfinn.com/demo/app/#/w/borough/overview) · [Get started](https://joinfinn.com/app/#/signup)