Source: https://joinfinn.com/industries/insurance

# Finn for Insurance

## Move every claim forward.

Finn keeps claim information, customer conversations, and follow-ups connected. Help people understand what comes next while your specialists make the decisions.

## Less chasing. A clearer claim.

A claim needs more information. Finn coordinates the administrative work from the first report to the next recorded decision.

1. **Understand the claim.** Read the claim record, applicable checklist, and current review status.
2. **Collect the missing details.** Ask for the required documents through approved channels and track what has arrived.
3. **Prepare the specialist.** Organize the information and flag gaps for the claims team.
4. **Follow the recorded decision.** Share the approved status and next steps. Track authorized settlement instructions through to their recorded outcome.

## More work Finn can help with

### Claims intake

Collect the first report and guide the customer through required administrative steps.

### Policy servicing

Retrieve policy details and coordinate permitted updates with the customer.

### Renewal follow-up

Collect outstanding information and share approved renewal options.

### Underwriting preparation

Assemble the requested documents for an authorized underwriter’s review.

## Connected to your business

**Systems:** Policy administration, claims, customer records, document storage, and payment records.

**People:** Claims specialists and underwriters own coverage, liability, pricing, and settlement decisions.

## Measure the outcome

- Claims ready for review
- Time waiting on documents
- Customer requests with a clear next step

These are measures to track from the business’s own records, not published performance claims.

## Integrations

- [Applied Epic](https://joinfinn.com/integrations/applied-epic): Applied Epic brings insurance agency client records, contacts, policy documents, and service activity into one management system.
- [Duck Creek](https://joinfinn.com/integrations/duck-creek): Duck Creek connects policy administration, billing, claims, and supporting workflows for property and casualty insurers.
- [Guidewire ClaimCenter](https://joinfinn.com/integrations/guidewire-claimcenter): Guidewire ClaimCenter organizes insurance claim records, associated documents, and claims-service work.

## Explore the platform

- [Agents](https://joinfinn.com/agents): Help customers. Work with your team. Finish the job.
- [AI OS](https://joinfinn.com/ai-os): The platform that brings it all together.
- [AI Gateway](https://joinfinn.com/ai-gateway): Control connected AI apps, models, access, and spending.

[Discuss your workflow](https://joinfinn.com/contact) · [How it works](https://joinfinn.com/demo/app/#/w/borough/overview) · [Get started](https://joinfinn.com/app/#/signup)