Source: https://joinfinn.com/integrations/google-calendar

# Google Calendar

## Google Calendar + Finn.

Google Calendar integration with Finn. Google Calendar manages events, schedules, invitations, and shared calendars.

Business function: Communication and collaboration.

## What you can do with Google Calendar.

Google Calendar manages events, schedules, invitations, and shared calendars.

### Arrange a customer meeting from start to finish

Finn handles the scheduling work between a customer's request and a correctly organized meeting.

**Typically handled by:** Sales or customer success coordinator

**Starts when:** A customer asks for a call through connected Gmail or the CRM.

#### What Finn handles

1. Read the request and identify the account owner, meeting purpose, duration, and participants.
2. Check Google Calendar availability across the permitted calendars and account for the participants' time zones.
3. Offer suitable times through connected email, collect agreement, and create the event with the correct invitation list.
4. Add the approved agenda and existing document links, then record the event against the customer in the connected CRM.

**The result:** The customer and account team have a confirmed event and the CRM records the meeting.

### Coordinate an interview panel

Finn schedules the agreed interview process without leaving recruiting coordinators to reconcile several calendars by hand.

**Typically handled by:** Recruiting coordinator

**Starts when:** A recruiter advances a candidate to an interview stage in the connected recruiting system.

#### What Finn handles

1. Read the approved interview plan, panel members, session lengths, and candidate availability.
2. Find compatible Google Calendar slots for the required interviewers while respecting working hours and existing commitments.
3. Arrange the sequence through connected email and create separate events containing the information appropriate for each participant.
4. Write the confirmed schedule back to the recruiting system and send the candidate one clear itinerary.

**The result:** The candidate and panel have the right invitations and the recruiting record contains the confirmed schedule.

### Recover a schedule when a key person cancels

Finn resolves the ripple effects of a calendar conflict and sends a coherent replacement schedule.

**Typically handled by:** Executive assistant

**Starts when:** An authorized organizer requests a change to a meeting or a day of appointments.

#### What Finn handles

1. Read the affected Google Calendar events and distinguish the requested changes from unrelated appointments.
2. Check replacement availability and identify events that depend on the changed time.
3. Coordinate with participants through connected email, then update the authorized events after agreement.
4. Send revised details and update the related CRM or project appointments so people do not follow an obsolete schedule.

**The result:** The agreed events and related business records all reflect the replacement schedule.

### Maintain a recurring customer review

Finn manages the recurring meeting and the changing preparation work around it.

**Typically handled by:** Customer success operations specialist

**Starts when:** A customer account enters a review cadence approved in the connected CRM.

#### What Finn handles

1. Read the review frequency, participants, preferred time zone, and preparation requirements from the account record.
2. Create the Google Calendar recurring event and include the agreed agenda and approved meeting location.
3. Before each occurrence, gather the review materials from connected reporting and document tools and update that occurrence's agenda.
4. Handle agreed exceptions to the series and record completed review dates and next actions in the CRM.

**The result:** The review series stays current and each completed customer review has a recorded follow-up.

### Book the right room for a working session

Finn coordinates the people, room, and supporting arrangements for an internal session.

**Typically handled by:** Workplace or team coordinator

**Starts when:** A team requests an in-person session with a known group and duration.

#### What Finn handles

1. Collect the attendee list, location, room size, equipment needs, and timing constraints.
2. Check authorized Google Calendar room resources and participant availability, then choose an eligible opening.
3. Create the event with the room resource and participants, and confirm the resource response.
4. Submit any separately required equipment or visitor arrangements in the connected facilities system and add their confirmations to the event.

**The result:** The meeting has a confirmed calendar reservation and its additional workplace requests are recorded.

### Manage appointment changes around a service team

Finn keeps customer appointments aligned with the staff calendar and the business's booking record.

**Typically handled by:** Service scheduling coordinator

**Starts when:** A customer requests a new time for an appointment in the connected booking system.

#### What Finn handles

1. Read the existing appointment, assigned staff member, required duration, and rescheduling rules.
2. Check Google Calendar availability alongside the booking system's service availability and offer valid alternatives.
3. After the customer selects a time, update the appointment in its owning booking system and the linked calendar event.
4. Send the revised confirmation through connected messaging and record the customer's agreement with the booking.

**The result:** The booking and calendar agree, and the customer receives a confirmed replacement appointment.

### Organize a project kickoff and its follow-through

Finn turns an approved project start into a scheduled working session with accountable next steps.

**Typically handled by:** Project coordinator

**Starts when:** A project is approved in the connected project-management system.

#### What Finn handles

1. Read the project scope, delivery team, kickoff deadline, and required customer participants.
2. Find a Google Calendar opening and create the kickoff event with approved project links and a focused agenda.
3. Collect agenda additions through connected chat or email and keep the event description current.
4. After the meeting, use the authorized notes from connected document storage to create agreed tasks and schedule the next checkpoint.

**The result:** The project has a completed kickoff record, assigned actions, and its next calendar checkpoint.

### Keep a business trip's working schedule current

Finn organizes calendar commitments around a confirmed itinerary while travel booking remains in the connected travel system.

**Typically handled by:** Travel coordinator or executive assistant

**Starts when:** An approved itinerary or itinerary change arrives from the connected travel service.

#### What Finn handles

1. Read the confirmed travel times and the traveler's authorized Google Calendar events.
2. Identify conflicts and collect the traveler's decisions about meetings that need to move.
3. Add the agreed travel blocks and update affected events, coordinating revised meeting times through connected email.
4. Attach permitted itinerary references and send the traveler a concise schedule with the completed changes.

**The result:** The calendar reflects confirmed travel and the agreed meeting changes, without implying Calendar purchased the trip.

## Connection setup

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from Google Calendar.

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- [Systems](https://joinfinn.com/systems): Business apps for the work behind the conversation.
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