Source: https://joinfinn.com/integrations/haystack-intranet

# Haystack Intranet

## Haystack Intranet + Finn.

Haystack Intranet integration with Finn. Haystack provides an employee intranet for company information, communication, and workplace resources.

Business function: Knowledge and documents.

## What you can do with Haystack Intranet.

Haystack provides an employee intranet for company information, communication, and workplace resources.

### Organize a new teammate's first week

Finn uses Haystack's people, team, and knowledge information to organize a new teammate's practical start and complete the accompanying coordination work.

**Typically handled by:** Employee onboarding coordinator

**Starts when:** A confirmed new hire enters the connected HR onboarding process.

#### What Finn handles

1. Read the teammate's role and the accessible Haystack onboarding pages, team information, and glossary, then assemble a private guide to the resources and people the role needs.
2. Book introductions through the connected calendar and create equipment or application requests in the connected service tools, following each responsible owner's access decision.
3. Deliver the guide through connected email or chat, answer routine questions with Haystack source links, and record completed setup and coordination tasks in the connected onboarding record.

**The result:** The teammate receives the right context and introductions, with practical setup work tracked through completion.

### Resolve a workplace request using the company source

Finn carries an employee's question from Haystack guidance through the actual service and a recorded final response.

**Typically handled by:** Employee services specialist

**Starts when:** An employee asks for a routine workplace service through connected chat or the service desk.

#### What Finn handles

1. Find the relevant accessible Haystack procedure, collect the employee's location and timing details, and identify the service owner and any required decision.
2. Create the request in the connected service system and complete the permitted booking, work order, or administrative action through the connected workplace tool.
3. Confirm the service result, send the employee the completion details and source guidance, and close the request with the actual outcome and Haystack reference.

**The result:** The employee receives the completed service and the service record includes the guidance and action result.

### Get a cross-team request to the right owner and next step

Finn uses Haystack's directory and team knowledge to complete the coordination behind a request that crosses departmental boundaries.

**Typically handled by:** Business operations coordinator

**Starts when:** A team requests help from another department but lacks the right contact or process.

#### What Finn handles

1. Read the request and search Haystack's accessible people, team, and process information, identifying the recorded owner and the information their team needs.
2. Collect the missing request details through connected messaging, create the work item in the receiving team's connected service or project system, and arrange the required discussion through the calendar.
3. Record the receiving owner's acknowledgment, send the requester the accepted next step and meeting details, and link the handoff record to the relevant Haystack guidance.

**The result:** The request reaches its responsible owner with complete context and an acknowledged next step.

### Coordinate attendance around an internal event

Finn turns Haystack's event information into the practical scheduling and follow-up an employee or team needs, without claiming to change the intranet event itself.

**Typically handled by:** Internal events coordinator

**Starts when:** An employee or team asks to attend an event listed in Haystack.

#### What Finn handles

1. Read the accessible event details and participation instructions, check the requested attendees' calendars through the connected scheduling tool, and collect any missing registration information.
2. Complete registration through the separately connected event system where available, obtain organizer confirmation, and create the appropriate calendar entries with the confirmed joining details.
3. Deliver the final itinerary and materials through connected email, record the coordination result in the connected event or project record, and handle confirmed schedule changes.

**The result:** The attendees have confirmed participation details and calendar entries, with the event coordination recorded in its owning system.

### Deliver a source-linked briefing for a team change

Finn combines the company's Haystack announcements and guidance into a practical briefing and completes the routine coordination that follows an accepted organizational change.

**Typically handled by:** Internal change communications coordinator

**Starts when:** A team owner asks for a briefing on an announced company or operating change.

#### What Finn handles

1. Read the relevant accessible Haystack posts, team pages, and process guidance, then identify what changes for the specific audience and what still requires an owner answer.
2. Create the briefing in the connected document tool, collect the change owner's decision on interpretations and employee-facing wording, and preserve links to the original sources.
3. Deliver the accepted briefing through connected messaging, create agreed coordination tasks in the connected project system, and record the final communication and task results.

**The result:** The team receives an accepted practical briefing and assigned follow-through based on the company's published information.

## Connection setup

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from Haystack Intranet.

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- [AI Gateway](https://joinfinn.com/ai-gateway): Control connected AI apps, models, access, and spending.

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