Source: https://joinfinn.com/integrations/ncino

# nCino

## nCino + Finn.

nCino integration with Finn. nCino connects lending and customer records with the review and coordination work performed by financial institutions.

Business function: Banking.

## What you can do with nCino.

nCino connects lending and customer records with the review and coordination work performed by financial institutions.

### Complete a borrower's application file

Finn collects the application information, resolves missing paperwork, and completes the file the lending team needs to review.

**Typically handled by:** Loan processing coordinator

**Starts when:** A borrower starts an application through the bank's lending process.

#### What Finn handles

1. Read the application record and the bank's document checklist in nCino.
2. Request the missing fields and documents through the borrower channel, then file each response against the correct application.
3. Check the package for completeness and resolve unclear or inconsistent submissions with the borrower.
4. Update the application checklist and send the borrower the bank's confirmed next steps while the credit decision remains with its reviewer.

**The result:** The application has a complete administrative file and a documented handoff into the bank's review process.

### Finish commercial customer onboarding

Finn coordinates the business customer's information and documents and completes the onboarding record around the bank's identity and eligibility decisions.

**Typically handled by:** Commercial onboarding administrator

**Starts when:** A business begins an accepted commercial onboarding process.

#### What Finn handles

1. Collect the business, contact, ownership, and account-request information specified by the bank.
2. Organize the documents in nCino and request the exact items missing from the onboarding checklist.
3. Follow the bank's identity and eligibility review and record the authorized team's decision.
4. Complete the accepted onboarding record and send the business its confirmed account-opening or follow-up instructions.

**The result:** The commercial customer has an organized onboarding record, a bank decision, and a completed customer response.

### Coordinate an accepted loan closing

Finn carries the administrative closing work from the bank's accepted terms through signatures and the completed closing record.

**Typically handled by:** Loan closing coordinator

**Starts when:** The bank accepts a loan for closing and records the agreed terms and conditions.

#### What Finn handles

1. Read the accepted closing checklist, borrower terms, required documents, and outstanding conditions in nCino.
2. Gather the remaining documents and route any condition requiring a bank or legal decision to its owner.
3. Send the accepted documents through the connected signature system and follow their completion.
4. File the executed package in nCino, update the closing checklist, and notify the bank's funding owner that the administrative conditions are recorded.

**The result:** The loan has a complete executed closing package and an explicit handoff to the funding decision owner.

### Complete a loan renewal document package

Finn collects the current borrower information and completes the renewal package for the bank's credit review.

**Typically handled by:** Loan renewal administrator

**Starts when:** An existing facility reaches its recorded renewal preparation date.

#### What Finn handles

1. Read the facility's renewal date and the bank's current-information requirements.
2. Request the borrower's financial and supporting documents through the designated customer channel.
3. File the received documents in nCino, resolve missing items, and assemble the renewal package using the bank's record structure.
4. Update the renewal work and send the borrower the confirmed review status after the bank records it.

**The result:** The renewal has a complete document package and a customer update based on its recorded review status.

### Keep ongoing borrower document requirements current

Finn tracks the paperwork required for an existing loan and completes each collection cycle with the reviewer's result.

**Typically handled by:** Loan administration specialist

**Starts when:** A recurring financial statement or other borrower document requirement becomes due.

#### What Finn handles

1. Read the loan's recorded requirement, due date, and responsible reviewer.
2. Request the specific document and follow up on missing pages or reporting periods.
3. File the received material in nCino and send it through the bank's review, keeping compliance and covenant decisions with that owner.
4. Record acceptance or the requested correction and tell the borrower the completed collection result.

**The result:** The loan's document requirement has an organized record and an explicit reviewer outcome.

### Produce the portfolio review packet

Finn assembles the bank's recorded portfolio facts and completes the review materials and follow-up work for the portfolio owner.

**Typically handled by:** Credit portfolio operations analyst

**Starts when:** The lending team prepares for its regular portfolio review.

#### What Finn handles

1. Read the review scope and gather the nCino loan, customer, renewal, and outstanding-document records.
2. Build the agreed tables and summaries using the bank's definitions and recorded risk decisions.
3. Publish the review packet with source dates and the specific exceptions that need an owner decision.
4. Record the portfolio owner's accepted actions and complete Finn-owned document requests or meeting follow-up.

**The result:** The portfolio owner receives a factual review packet and accountable follow-up records.

### Assemble a sourced credit-review memo

Finn organizes the borrower's documented facts into the bank's memo format and completes the review and filing work around it.

**Typically handled by:** Credit administration analyst

**Starts when:** A lending officer requests a memo for an application or account review.

#### What Finn handles

1. Read the application, financial documents, customer history, and the bank's required memo sections.
2. Assemble the factual narrative and calculations with source references, identifying missing evidence and leaving credit judgment to the authorized reviewer.
3. Collect that reviewer's corrections and recorded decision language.
4. File the accepted memo in nCino and update the application or review checklist with the completed document.

**The result:** The credit review has an accepted, sourced memo that preserves the bank reviewer's decision authority.

### Package the bank's SBA loan paperwork

Finn completes the document assembly and tracking work for the bank's SBA lending process.

**Typically handled by:** SBA loan processing administrator

**Starts when:** The bank accepts an application into its SBA processing workflow.

#### What Finn handles

1. Read the bank's application record, current document checklist, and requested forms.
2. Collect the borrower-provided materials and file them in the corresponding nCino record.
3. Resolve missing or inconsistent paperwork and obtain the bank's required eligibility, legal, and credit review decisions.
4. Assemble the accepted package and record its delivery through the bank's designated submission process.

**The result:** The bank's SBA workflow has a complete, accepted document package and a recorded submission result.

### Refresh the collateral documentation record

Finn follows the bank's collateral-document request through collection and filing while qualified reviewers retain valuation and acceptability decisions.

**Typically handled by:** Collateral administration coordinator

**Starts when:** A loan's recorded collateral document or valuation update becomes due.

#### What Finn handles

1. Read the required document, asset reference, due date, and the bank's designated reviewer.
2. Request the update from the borrower or authorized external provider and track its receipt.
3. File the material in nCino and obtain the qualified owner's acceptance or correction request.
4. Update the document requirement and notify the lending team of its completed result.

**The result:** The collateral record contains the current required documentation and the authorized reviewer's outcome.

## Connection setup

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from nCino.

[Visit nCino](https://www.ncino.com/en-US/solutions/corporate-banking)

## Industries

- [Banking](https://joinfinn.com/industries/banking): Onboarding, account servicing, documents, and exceptions.

## Explore Finn

- [Agents](https://joinfinn.com/agents): Help customers. Work with your team. Finish the job.
- [Systems](https://joinfinn.com/systems): Business apps for the work behind the conversation.
- [AI Gateway](https://joinfinn.com/ai-gateway): Control connected AI apps, models, access, and spending.

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