Source: https://joinfinn.com/integrations/unily

# Unily

## Unily + Finn.

Unily integration with Finn. Unily provides an employee intranet for company communication, knowledge, and workplace resources.

Business function: Knowledge and documents.

## What you can do with Unily.

Unily provides an employee intranet for company communication, knowledge, and workplace resources.

### Get a new employee through the company onboarding journey

Finn coordinates the knowledge, communications and routine tasks behind a new hire's welcome.

**Typically handled by:** Employee onboarding experience coordinator

**Starts when:** Workday confirms an employee's role and start date.

#### What Finn handles

1. Assemble the Unily onboarding journey with the role's current resources, contacts and first-week milestones.
2. Send the employee the relevant instructions and collect the information required by the onboarding process.
3. Complete routine administrative work in Workday and ServiceNow and arrange welcome meetings in Outlook.
4. Record actual milestone and service completion and notify the manager of any remaining task.

**The result:** The employee has completed onboarding information and administrative work with visible remaining ownership.

### Finish the employee request behind an intranet question

Finn uses the intranet guidance to complete the practical service task.

**Typically handled by:** Employee service coordinator

**Starts when:** An employee asks how to complete an HR, IT or workplace request.

#### What Finn handles

1. Read the relevant Unily instructions and identify the employee's intended result.
2. Collect the required information and open or update the request in Workday or ServiceNow.
3. Perform the routine administration after any actual employment, access or spending decision.
4. Confirm the completed result and close the service request with a link to the instructions used.

**The result:** The employee's question ends in a recorded service resolution.

### Run a leadership communication across employee channels

Finn completes the campaign production and follow-up behind a company message.

**Typically handled by:** Internal communications campaign coordinator

**Starts when:** Leadership accepts an announcement and its intended employee action.

#### What Finn handles

1. Collect the final message, employee audiences and release schedule.
2. Build the Unily campaign content and coordinate the publishing owner's review.
3. Release the message through the selected channels and handle routine employee questions.
4. Report actual engagement and responses and publish the owner's accepted follow-up.

**The result:** The leadership message is delivered and its employee follow-up is recorded.

### Carry a policy change through the employee journey

Finn connects revised company instructions to the administrative work employees need to complete.

**Typically handled by:** HR communications and employee experience coordinator

**Starts when:** The policy owner approves a change requiring employee action.

#### What Finn handles

1. Identify the Unily pages, journey steps and employee groups affected by the change.
2. Update the content from the owner's final instructions and obtain the publication decision.
3. Release the updated guidance and complete resulting routine requests through Workday or ServiceNow.
4. Record the actual employee responses and service outcomes and notify the owner of unresolved questions.

**The result:** Employees have current instructions and the related administrative actions have recorded outcomes.

### Launch a department's working intranet site

Finn handles the content, access coordination and rollout behind a new employee information space.

**Typically handled by:** Digital workplace site coordinator

**Starts when:** A department owner requests a new or reorganized intranet site.

#### What Finn handles

1. Collect the site's purpose, audience, content owners and current procedures and resources.
2. Create the Unily site and organize its pages, documents, contacts and application links.
3. Obtain the owner's access and publication decisions and release the accepted site.
4. Notify employees, resolve initial content questions and record the site's maintenance ownership.

**The result:** The department has a published, owned intranet site and completed rollout follow-up.

### Complete the intranet content review

Finn runs the follow-up behind outdated or unowned employee information.

**Typically handled by:** Intranet content governance coordinator

**Starts when:** A Unily content area reaches its review date or a user reports an incorrect instruction.

#### What Finn handles

1. Gather the affected pages, documents, links and content owners.
2. Collect the subject owners' current instructions and decisions about updating or retiring the material.
3. Apply the selected changes through Unily's publication workflow.
4. Record the completed review and notify the affected audience when its working instructions change.

**The result:** The reviewed information is current and has a documented content owner.

### Coordinate an employee event from invitation to follow-up

Finn completes the communications and administrative work around a company event.

**Typically handled by:** Employee events coordinator

**Starts when:** An organizer confirms an employee event and its arrangements.

#### What Finn handles

1. Collect the date, audience, program and practical participation instructions.
2. Publish the owner's accepted Unily event information and coordinate invitations through Outlook.
3. Handle routine attendee questions and communicate organizer-approved changes.
4. Share the final resources and record completed communications and any follow-up work in Asana.

**The result:** Employees receive current event information and the organizer has a completed follow-up record.

### Turn employee-experience reporting into a released improvement

Finn completes the analysis and production work behind a digital workplace review.

**Typically handled by:** Employee experience operations analyst

**Starts when:** The intranet team reaches its regular campaign and journey review.

#### What Finn handles

1. Gather the Unily content, search, engagement and journey results selected for the review.
2. Collect actual employee questions and identify the instructions or service steps that need attention.
3. Record the content or service owner's chosen changes and complete the related production and coordination work.
4. Publish the accepted improvements and document what changed and the next measurement period.

**The result:** The workplace review produces released improvements and a recorded follow-through.

## Connection setup

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from Unily.

## Explore Finn

- [Agents](https://joinfinn.com/agents): Help customers. Work with your team. Finish the job.
- [Systems](https://joinfinn.com/systems): Business apps for the work behind the conversation.
- [AI Gateway](https://joinfinn.com/ai-gateway): Control connected AI apps, models, access, and spending.

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