Source: https://joinfinn.com/integrations/zerocater

# Zerocater

## Zerocater + Finn.

Zerocater integration with Finn. Zerocater arranges workplace catering, office meals, and corporate dining services.

Business function: Workplace operations.

## What you can do with Zerocater.

Zerocater arranges workplace catering, office meals, and corporate dining services.

### Run the recurring office meal program

Finn completes the weekly coordination behind the team's office meals.

**Typically handled by:** Office food program coordinator

**Starts when:** The next office meal cycle approaches.

#### What Finn handles

1. Collect expected attendance, meal dates, dietary requests and the company's meal budget.
2. Coordinate the Zerocater menu and delivery plan, confirming ingredient questions with the provider rather than assuming an item is suitable.
3. Obtain any spending decision needed for the order and record the actual provider confirmation.
4. Send employees the meal details, collect delivery results and record attendance and feedback for the next cycle.

**The result:** The meal cycle has confirmed orders, completed communications and recorded delivery outcomes.

### Carry an event catering request through delivery

Finn manages the food coordination for a company event.

**Typically handled by:** Corporate events coordinator

**Starts when:** An organizer confirms a meeting, celebration or all-hands event.

#### What Finn handles

1. Collect the event's date, location, headcount, service style and dietary requirements.
2. Coordinate the Zerocater menu, setup and delivery proposal and obtain the organizer's spending decision.
3. Place the selected order and send the provider the final site contact and access instructions.
4. Confirm the actual delivery and service result and file the order details and invoice for the event record.

**The result:** The event's catering is delivered and its administrative record is complete.

### Complete the office pantry replenishment cycle

Finn handles the stock and service coordination behind the office snack program.

**Typically handled by:** Workplace pantry coordinator

**Starts when:** The pantry reaches its replenishment date or a site reports missing supplies.

#### What Finn handles

1. Collect the site's stock needs, employee preferences and the company's pantry spending instructions.
2. Coordinate the Zerocater replenishment order and confirm substitutions or changes with the workplace owner.
3. Arrange delivery and site access and collect the actual received quantities or service report.
4. Resolve missing items with the provider and record the completed replenishment and invoice handoff.

**The result:** The pantry has a recorded replenishment result and any missing item is resolved or assigned.

### Resolve a change to an existing meal order

Finn completes the coordination after attendance or event plans change.

**Typically handled by:** Office catering service coordinator

**Starts when:** An organizer changes headcount, timing or location for an existing order.

#### What Finn handles

1. Read the Zerocater order and collect the organizer's exact requested change.
2. Ask the provider which changes remain possible under the order's actual timing and terms.
3. Obtain the organizer's decision on any revised cost or alternative and submit the selected change.
4. Collect the provider's updated confirmation and notify employees and the site team of the final arrangement.

**The result:** The order reflects the provider-confirmed change and everyone has the current details.

### Close a meal delivery or order issue

Finn handles the service recovery administration when a workplace meal does not arrive as expected.

**Typically handled by:** Office services coordinator

**Starts when:** A site reports a late delivery, missing items or an incorrect order.

#### What Finn handles

1. Collect the order, location and actual issue from the site contact.
2. Contact Zerocater with the evidence and coordinate the provider's available resolution.
3. Obtain a spending decision before arranging any replacement outside the existing order and communicate the final plan to the team.
4. Record the delivered resolution and any provider-issued credit and close the service case.

**The result:** The office receives the actual service resolution and its financial follow-up is recorded.

### Reconcile the catering invoice with the delivered service

Finn completes the finance paperwork behind the workplace food program.

**Typically handled by:** Workplace finance administrator

**Starts when:** A Zerocater invoice reaches the office or finance team.

#### What Finn handles

1. Match the invoice to the order confirmation, delivery record and any accepted changes or credits.
2. Resolve missing documentation or incorrect charges with the provider and budget owner.
3. Submit the completed invoice to NetSuite through the company's finance approval process.
4. Record the finance-processing result and keep the provider and workplace owner informed of the resolved issue.

**The result:** The invoice has a complete service record and a documented finance handoff.

### Turn employee meal feedback into the next order

Finn completes the follow-through behind the food program's regular review.

**Typically handled by:** Employee experience and food program coordinator

**Starts when:** The team reviews recent Zerocater meals or pantry service.

#### What Finn handles

1. Collect meal and service feedback alongside actual attendance, delivery issues and the program's spending record.
2. Organize the specific menu, quantity or logistics changes employees requested.
3. Record the workplace owner's selected changes and coordinate the next menu or service plan with Zerocater.
4. Place the accepted order, communicate the updated plan and record whether the requested change was delivered.

**The result:** Employee feedback results in a changed order and a recorded service outcome.

## Connection setup

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from Zerocater.

[Visit Zerocater](https://zerocater.com/)

## Explore Finn

- [Agents](https://joinfinn.com/agents): Help customers. Work with your team. Finish the job.
- [Systems](https://joinfinn.com/systems): Business apps for the work behind the conversation.
- [AI Gateway](https://joinfinn.com/ai-gateway): Control connected AI apps, models, access, and spending.

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