finnFor your customers
Answer questions, collect details, change bookings, and follow up on orders through web chat, email, WhatsApp, SMS, and phone.
Finn Agents
Put AI to work. Across your business.
Agents that help customers, work alongside employees, and handle repeat jobs. Right where the conversation happens. All the way to the work behind it.
Agents
Two sides of the business. Working together.
A customer can ask a question. An employee can ask for help. A Task can start on its own. Finn follows the work through.
For your team
Find information, prepare a report, coordinate a request, and update business software from Slack, Microsoft Teams, email, or the Finn workspace.
For the repeat work
Save a Task with an agent, a goal, and rules. Run it on a schedule or when something happens in your business.
With people in control
Give each agent the access it needs. Set approval requirements and bring in a person when a request needs judgment.
A request to move an appointment
Helpful from hello to done.
A useful answer is more than a suggestion. Finn checks what is possible and confirms what actually changed.
Understand the request.
Find the customer’s booking and ask for any details needed to make the change.
Check the options.
Read current availability and booking rules. Ask the team to review an exception.
Make the agreed change.
Record the customer’s accepted option in the scheduling system.
Confirm the result.
Verify the updated appointment before telling the customer it is booked.
The right AI for each part of the job.
Finn can use different models to understand a request, plan the work, and take action. Adjust the mix for speed, cost, and complexity without rebuilding your Tasks.
Meet Finn
Start with the work. See where it takes you.
Bring one workflow. Make room for what comes next.