People and agents
Give agents clear responsibilities. Let customers and employees reach them through the channels they already use.
Finn AI OS
Bring your agents, business systems, and AI controls together. Finn connects the people, information, and actions it takes to get work done.
AI OS
A customer conversation is one part of the work. Finn connects it to the team, the decision, and the update in your business software.
Give agents clear responsibilities. Let customers and employees reach them through the channels they already use.
Connect the records and approved information each agent needs. Keep current software or use Finn’s business apps.
Decide who can use each capability, what an agent can change, and which actions need a person’s approval.
Set repeat work in motion. See completed work, outstanding requests, and decisions needing your attention.
One request, across the business
Finn connects the customer side and the team side of a business without asking everyone to work in the same app.
A customer sends a billing question by email. An agent checks the account and the bill.
An adjustment needs approval. Finn gives the authorized employee the relevant details in their workspace.
After approval, Finn applies the permitted change and verifies the saved record.
The customer receives a grounded answer. The team sees the completed work and anything still outstanding.
Begin with a customer agent, an internal job, or a recurring Task. Add more teams and business processes with the same shared access, connections, and results.
Meet Finn
Bring one workflow. Make room for what comes next.