Turn a website inquiry into a followed-up lead
Finn carries a submitted inquiry through your Cloud Run function into the sales process and completes the initial response.
Typically handled bySales development coordinator
Starts when
A website form submits a new business inquiry.
What Finn handles
- Read the submitted details and use the purpose-built intake function to apply the site's field mapping and submission checks.
- Match the person and company in connected HubSpot, then create or update the contact and inquiry record.
- Assign the accepted next step to the sales owner and send the inquiry confirmation through the team's email system.
- Record the response and follow-up task with the original submission reference.
The result
The inquiry becomes an accountable sales record with a completed first response and a scheduled next step.