Skip to content
finn.
Integrations Interact

Integration · Knowledge and documents

Interact + Finn.

Interact integration with Finn. Interact provides an employee intranet for company news, information, and internal resources.

Discuss this integration Explore the workflows

The work behind the connection

What you can do with Interact.

Interact provides an employee intranet for company news, information, and internal resources.

Publish a company update with the practical follow-through

Finn takes an accepted announcement through its Interact page and completes the employee communication and coordination it requires.

Typically handled byInternal communications producer

Starts when

A communications owner accepts a company update and its intended audience.

What Finn handles

  1. Read the confirmed facts and source records from connected business tools, create the Interact page, and collect the details employees need to understand the change.
  2. Obtain the content owner's final release decision, publish the accepted page to the intended content area, and send the audience its link through connected messaging.
  3. Answer routine questions from the published guidance, create accepted follow-up tasks in the connected project system, and record the final page and communication results.

The result

The update is published and delivered, with practical follow-through assigned and the communication recorded.

Carry a procedure change into the employee service workflow

Finn updates the Interact instructions and the routine coordination behind a process change so employees and service teams work from the same current guidance.

Typically handled byEmployee experience operations coordinator

Starts when

A process owner confirms a change to an employee procedure.

What Finn handles

  1. Read the current Interact page and changed business process, identify the instructions and forms affected, and collect the owner's accepted wording and decision points.
  2. Update the page through Interact's content administration connection, obtain its publication decision, and revise the related instructions in the connected service or project tool.
  3. Publish the accepted guidance, notify the affected audience through connected messaging, and close the change record with the final content and completed coordination work.

The result

The employee guidance and connected operating process reflect the accepted change, with the update delivered to its users.

Fulfill an employee's workplace request

Finn uses Interact knowledge to carry a routine workplace request through the action and final response.

Typically handled byEmployee service desk coordinator

Starts when

An employee requests a service through the connected workplace help channel.

What Finn handles

  1. Find the accessible Interact instructions, collect the employee's location and timing details, and open the request in the connected service system.
  2. Follow the procedure's required owner decisions and complete the permitted booking, facilities work order, or administrative update through the connected workplace tool.
  3. Confirm the result, send the employee the completion details with the useful Interact source, and close the service record with the action evidence.

The result

The employee receives the completed service and a clear confirmation, with the service history preserved.

Complete a new role's onboarding coordination

Finn organizes the knowledge, introductions, and practical service requests a teammate needs when joining a team or moving into a new role.

Typically handled byPeople operations transition coordinator

Starts when

A confirmed hire or role change enters the connected HR system.

What Finn handles

  1. Read the role context and accessible Interact onboarding pages, select the relevant guidance, and assemble a private checklist without copying personal records into the intranet.
  2. Book introductions through the connected calendar, request equipment or application changes through the connected service tools, and follow the responsible owners' access decisions.
  3. Deliver the personal guide through connected messaging, track fulfillment and introductions, and update the connected HR or project checklist with actual completed steps.

The result

The teammate receives relevant guidance and introductions, with the role transition's practical setup recorded through completion.

Finish a focused intranet content review

Finn takes a defined Interact content area through owner review and accepted corrections, leaving the team with current information and a completed review record.

Typically handled byIntranet content governance coordinator

Starts when

A content owner schedules a review of a specific Interact topic or department area.

What Finn handles

  1. Read the pages in scope and compare them with their linked business records, identifying specific outdated instructions, broken content references, and questions needing an owner decision.
  2. Collect the owners' corrections, update the affected Interact pages, and obtain the appropriate publication decisions while preserving the existing audience.
  3. Publish the accepted revisions, send the content owners the final links and unresolved decisions, and close the connected review tasks with the recorded outcomes.

The result

The reviewed area has accepted current content and a clear record of completed corrections and remaining owner decisions.

Deliver a complete answer packet for a cross-team project

Finn pulls the relevant Interact policies, team guidance, and company information into an accepted project answer and carries the next coordination steps into working tools.

Typically handled byCross-functional project coordinator

Starts when

A project team requests company guidance before starting a defined workstream.

What Finn handles

  1. Read the project question and search accessible Interact content for the applicable processes, responsibilities, and constraints, recording the source pages and any genuine gaps.
  2. Assemble the answer packet in the connected document tool, collect the responsible owners' decisions for unresolved questions, and identify the accepted next actions.
  3. Deliver the completed packet through connected messaging, create agreed tasks in the connected project system, and book required owner discussions through the connected calendar.

The result

The project receives a completed guidance packet and assigned next work based on the company's actual instructions.

Connection setup

Set up the connection around your work.

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from Interact.

The Finn platform

Finn Agents

Help customers. Work with your team. Finish the job.

Explore Agents

Finn Systems

Business apps for the work behind the conversation.

Explore Systems

Finn AI Gateway

Control connected AI apps, models, access, and spending.

Explore AI Gateway

Meet Finn

Put your Interact integration to work.

Tell us which records, actions, and teams the connection needs to support.

Discuss your workflow Get started