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Integrations Linear

Integration · Engineering and data

Linear + Finn.

Linear integration with Finn. Linear organizes software teams' issues, projects, cycles, and product plans.

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The work behind the connection

What you can do with Linear.

Linear organizes software teams' issues, projects, cycles, and product plans.

Resolve a bug from the product queue

Finn takes an assigned Linear bug through investigation, code review, and a verified release.

Typically handled byProduct engineer

Starts when

A bug enters the team's Linear queue with a reproducible customer problem.

What Finn handles

  1. Read the issue, linked customer requests, and related code to reproduce the failure.
  2. Implement the fix and focused tests in connected GitHub, linking the pull request to Linear.
  3. Address code review feedback and follow the authorized release, updating the issue with actual progress.
  4. Verify the released behavior and close the issue with the fix and release links.

The result

The bug has a shipped correction and an issue history that explains what was fixed.

Deliver an agreed product improvement

Finn turns a well-defined product request into completed engineering tasks and a released user experience.

Typically handled bySoftware engineer

Starts when

The product owner accepts an improvement and its acceptance criteria in Linear.

What Finn handles

  1. Break the agreed scope into the necessary issues and identify dependencies within the project.
  2. Implement the change through GitHub, adding tests and the documentation needed for the new behavior.
  3. Carry the pull requests through review and keep the Linear work aligned with development and release results.
  4. Test the accepted user journey after release and finish the project update with the delivered behavior.

The result

The accepted improvement is released with connected issues, code, tests, and completion evidence.

Close the loop with requesting customers

Finn follows customer requests through a product fix and sends each customer a response based on the delivered change.

Typically handled byCustomer experience coordinator

Starts when

A Linear issue linked to customer requests reaches its verified release.

What Finn handles

  1. Collect the linked customer conversations and confirm which requests the released change addresses.
  2. Read the release evidence and write an explanation of the fix and any steps the customer needs to take.
  3. Send the resolution through connected Zendesk or Intercom and update each conversation with the issue link.
  4. Record the customer communication in Linear and retain any unrelated problems as separate open work.

The result

Requesting customers hear about the improvement and their support records reflect the delivered result.

Keep a project launch moving

Finn coordinates the project's remaining deliverables and completes the documentation and communication work that often slows a launch.

Typically handled byProduct operations manager

Starts when

A Linear project approaches its agreed launch date.

What Finn handles

  1. Read the project's issues, milestones, and dependencies to identify outstanding launch requirements.
  2. Finish assigned release notes and product instructions in the connected document system using the delivered behavior.
  3. Collect the remaining owners' decisions or completion evidence and update issues without treating a target date as completion.
  4. Publish the finished launch materials and project update when the required deliverables are ready.

The result

The project has current delivery status and published launch materials, with remaining decisions assigned to their owners.

Remove a concrete development blocker

Finn works out why an assigned issue is stuck and completes the missing task needed to continue.

Typically handled byEngineering delivery coordinator

Starts when

An issue is blocked by missing information, a failing check, or a dependent change.

What Finn handles

  1. Read the blocking relationship and development discussion to identify the specific unmet requirement.
  2. Obtain the necessary product decision or fix the dependent code and tests through connected GitHub.
  3. Attach the decision or completed change to Linear and update the dependency's state.
  4. Resume the blocked implementation and report the completed progress to the issue's followers.

The result

The blocking condition is resolved and the issue moves forward with its dependency evidence retained.

Turn support patterns into a product decision

Finn gathers related customer requests, keeps their context together, and records a clear decision and response.

Typically handled byProduct manager's operations partner

Starts when

Repeated customer conversations describe the same unmet product need.

What Finn handles

  1. Match the requests to existing Linear issues or create a focused issue describing the common problem.
  2. Add the customer context and concrete examples without exposing one customer's private information to another.
  3. Get the product owner's decision on scope and priority, then update the issue and accepted delivery tasks.
  4. Respond to requesters through the connected support system and follow accepted work through its release communication.

The result

The requests have an explicit product decision, accountable work where accepted, and a communicated outcome.

Complete the work behind a cycle update

Finn checks the team's delivery evidence, finishes its assigned remaining tasks, and writes a cycle update that reflects actual results.

Typically handled byEngineering operations coordinator

Starts when

A team's development cycle is approaching its close.

What Finn handles

  1. Compare the cycle's Linear issues with linked pull requests, checks, and release status.
  2. Complete Finn's remaining documentation, review fixes, or verification tasks through the connected engineering systems.
  3. Ask owners to decide how unfinished work should continue, then apply their scheduling decisions in Linear.
  4. Publish the cycle update with completed outcomes, links to delivered work, and the owner of each remaining item.

The result

The cycle record contains finished work and explicit carryover decisions, rather than stale issue statuses.

Connection setup

Set up the connection around your work.

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from Linear.

Visit Linear

The Finn platform

Finn Agents

Help customers. Work with your team. Finish the job.

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Finn Systems

Business apps for the work behind the conversation.

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Finn AI Gateway

Control connected AI apps, models, access, and spending.

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