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LumApps + Finn.

LumApps integration with Finn. LumApps provides an employee intranet for company communication, knowledge, and resources.

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The work behind the connection

What you can do with LumApps.

LumApps provides an employee intranet for company communication, knowledge, and resources.

Complete a time-off request with the right company context

Finn combines LumApps guidance with the employee's HR record to submit leave, collect the manager's decision, and finish calendar coordination.

Typically handled byHR shared services coordinator

Starts when

An employee requests time off through the connected employee service channel.

What Finn handles

  1. Read the accessible LumApps policy and the employee's balance and dates in the connected HR system, then collect the required request details.
  2. Submit the HR request, route it to the responsible manager, and record the actual decision without treating the policy as automatic entitlement.
  3. Send the employee the result through connected messaging, add the accepted absence to the connected calendar, and record completed coordination in the HR service request.

The result

The employee receives a recorded decision and the accepted absence is reflected in the HR record and calendar.

Resolve an employee's routine IT request

Finn uses LumApps knowledge to carry a software or workplace-technology request through the actual service action and final employee response.

Typically handled byDigital workplace service desk analyst

Starts when

An employee asks for a routine IT service through the connected help channel.

What Finn handles

  1. Find the relevant accessible LumApps guidance, collect the employee's request details, and create the service record in the connected service desk.
  2. Obtain the responsible owner's decision for access or exceptions, then perform the permitted account, application, or equipment action through the connected administration tool.
  3. Confirm the resulting state, send the employee completion details and useful instructions, and close the service record with the action evidence and LumApps source link.

The result

The employee receives the completed IT service and the service desk retains a traceable resolution.

Set up an employee for a new role

Finn coordinates the guidance, introductions, and service changes needed when an employee moves into a new role.

Typically handled byPeople operations transition coordinator

Starts when

A confirmed role change enters the connected HR system.

What Finn handles

  1. Read the new role's accessible LumApps guidance and the HR change record, then identify the practical training, contacts, and setup changes that apply.
  2. Arrange introductions through the connected calendar, create the required equipment and application requests in the connected service tools, and follow each owner's access decision.
  3. Deliver the private role guide through connected messaging, track fulfillment, and update the connected HR or project checklist with completed transition steps.

The result

The employee receives relevant guidance and introductions, with the new role's setup work recorded through completion.

Finish a frontline workplace service request

Finn uses the company's LumApps instructions to coordinate a location-specific service through fulfillment and the employee's final update.

Typically handled byFrontline operations support coordinator

Starts when

An employee reports a routine workplace need for a specific location.

What Finn handles

  1. Read the location's accessible LumApps procedure, collect the details and timing needed for the service, and open the request in the connected facilities or operations tool.
  2. Arrange the permitted work order or booking, collect any required spending decision, and coordinate the service appointment through connected calendar and messaging tools.
  3. Read the completed service result, send the employee the confirmation, and close the request with the evidence and guidance used.

The result

The location receives the requested service and the employee gets a clear completion message backed by the service record.

Turn a company update into a practical team briefing

Finn translates the relevant LumApps announcements into an accepted explanation for a specific team and completes the coordination the change creates.

Typically handled byInternal change communications coordinator

Starts when

A team owner requests a briefing on an announced operating change.

What Finn handles

  1. Read the accessible LumApps announcement and related guidance, identify the changes that affect the team, and collect unresolved interpretations from the responsible owner.
  2. Create the briefing in the connected document tool with source links and concrete next steps, then obtain the communications owner's decision on employee-facing wording.
  3. Deliver the accepted briefing through connected messaging, create agreed tasks in the connected project system, and record the final communication and completed coordination work.

The result

The team receives an accepted briefing and accountable follow-through based on the company's published guidance.

Coordinate a role's learning and support follow-up

Finn connects the learning guidance employees find in LumApps to an organized schedule, practical support, and a factual completion record.

Typically handled byLearning operations coordinator

Starts when

A team begins a defined learning or software adoption program.

What Finn handles

  1. Read the intended role and available LumApps learning guidance, identify the relevant course resources, and compare the program with existing assignments in the connected learning system.
  2. Deliver the learning guide through connected messaging, arrange the agreed training sessions through the calendar, and resolve routine course-access requests through the connected service desk.
  3. Read actual completion records from the connected learning system, send targeted follow-up, and deliver the program owner a progress and exception report.

The result

The learning program has delivered coordination and support, with progress based on recorded activity and remaining work clearly identified.

Connection setup

Set up the connection around your work.

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from LumApps.

The Finn platform

Finn Agents

Help customers. Work with your team. Finish the job.

Explore Agents

Finn Systems

Business apps for the work behind the conversation.

Explore Systems

Finn AI Gateway

Control connected AI apps, models, access, and spending.

Explore AI Gateway

Meet Finn

Put your LumApps integration to work.

Tell us which records, actions, and teams the connection needs to support.

Discuss your workflow Get started