Complete a borrower's application file
Finn collects the application information, resolves missing paperwork, and completes the file the lending team needs to review.
Typically handled byLoan processing coordinator
Starts when
A borrower starts an application through the bank's lending process.
What Finn handles
- Read the application record and the bank's document checklist in nCino.
- Request the missing fields and documents through the borrower channel, then file each response against the correct application.
- Check the package for completeness and resolve unclear or inconsistent submissions with the borrower.
- Update the application checklist and send the borrower the bank's confirmed next steps while the credit decision remains with its reviewer.
The result
The application has a complete administrative file and a documented handoff into the bank's review process.