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Integrations Rent Manager

Integration · Property management

Rent Manager + Finn.

Rent Manager integration with Finn. Rent Manager combines property accounting, leasing, resident communications, and maintenance service management.

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The work behind the connection

What you can do with Rent Manager.

Rent Manager combines property accounting, leasing, resident communications, and maintenance service management.

Run the resident service and maintenance desk

Finn manages repair intake, vendor scheduling, updates, and work completion records.

Typically handled byMaintenance coordinator or property answering service

Starts when

A resident reports a service issue.

What Finn handles

  1. Identify the tenant and unit, collect the problem and entry details, and apply the property’s urgency instructions.
  2. Create the service issue in Rent Manager and arrange the assigned vendor or staff visit.
  3. Send updates and follow up on appointments, estimates, and outstanding work.
  4. Record the reported completion and supporting photos or invoice, then close the resident conversation.

The result

The service issue has a complete history from intake to resolution.

Manage rental leads and showing follow-up

Finn carries rental inquiries through appointments and application completion.

Typically handled byLeasing coordinator

Starts when

A prospect contacts the property about an available unit.

What Finn handles

  1. Answer questions using current unit details and published rental terms.
  2. Record the prospect and book a showing through the connected calendar.
  3. Send reminders, collect feedback, and direct interested prospects to the application process.
  4. Gather missing documents and communicate the property manager’s recorded decision.

The result

The prospect has a documented outcome instead of an abandoned inbox thread.

Keep lease renewals moving

Finn coordinates renewal offers, resident replies, and signed paperwork.

Typically handled byLease administration team

Starts when

A lease enters its renewal period.

What Finn handles

  1. Read the expiration date and retrieve the manager’s renewal terms.
  2. Contact the resident, answer offer questions, and record the selected option.
  3. Run signature follow-up through the connected document service and retain the completed paperwork.
  4. Update the lease administration task and coordinate the renewal or move-out action with the property team.

The result

The lease has a recorded renewal decision and completed administrative follow-through.

Resolve tenant billing and payment inquiries

Finn handles balance questions from the first explanation to the final account result.

Typically handled byResident billing team or outsourced bookkeeper

Starts when

A tenant asks about a charge or missing payment.

What Finn handles

  1. Retrieve the tenant account, charges, receipts, and relevant lease details.
  2. Explain the balance and collect payment evidence or disputed-charge details.
  3. Coordinate any accounting correction and send the tenant the appropriate payment portal link.
  4. Confirm the account’s recorded result and close the inquiry with a clear explanation.

The result

The tenant receives an answer that matches the accounting record.

Run overdue balance follow-up

Finn handles the daily reminders and response tracking around outstanding tenant charges.

Typically handled byAccounts receivable coordinator

Starts when

A balance reaches the property’s follow-up date.

What Finn handles

  1. Read delinquencies and recent payments from Rent Manager.
  2. Send the correct balance and payment instructions under the property’s collection policy.
  3. Answer routine questions and track hardship requests or disputes with the manager.
  4. Close paid items and record the next action for unresolved accounts.

The result

The collection worklist reflects actual payment results and current tenant responses.

Coordinate unit turns and resident moves

Finn organizes the administrative work connecting an outgoing resident, vendors, and the next move-in.

Typically handled byTurnover coordinator

Starts when

A resident gives notice or a new move-in is scheduled.

What Finn handles

  1. Collect move dates and generate the property’s checklist.
  2. Schedule inspections and vendor work through the connected calendar and service tools.
  3. Follow cleaning and repair tasks through staff-reported completion.
  4. Send final resident instructions and record the unit’s readiness and remaining work.

The result

The move and turnover have an accountable schedule and a clear completion record.

Process vendor invoices and follow-up

Finn takes incoming bills through property coding, approval, recording, and vendor updates.

Typically handled byAccounts payable clerk

Starts when

A vendor sends an invoice for property work.

What Finn handles

  1. Match the invoice to the vendor, property, and service issue.
  2. Gather missing evidence and obtain the required spending decision.
  3. Record the bill and attachments in the connected Rent Manager accounting workflow.
  4. Check recorded payment status and answer vendor questions through the connected email service.

The result

The invoice has a complete accounting record and an accurate vendor update.

Maintain property and vendor records

Finn completes the ongoing administrative requests that keep a portfolio’s operating information usable.

Typically handled byProperty administrator

Starts when

Contact details, vendor documents, or property information change.

What Finn handles

  1. Collect the requested change and match it to the correct property, tenant, or vendor.
  2. Update the authorized Rent Manager record and retain the supporting document in the connected document system.
  3. Notify the affected property team and update active service instructions where needed.
  4. Follow up on expiring vendor documents and record the manager’s acceptance.

The result

The operating records and active work instructions reflect the accepted changes.

Deliver portfolio operating reports

Finn turns property, tenant, and financial activity into reports with completed follow-up.

Typically handled byPortfolio reporting analyst

Starts when

The weekly or monthly reporting cycle arrives.

What Finn handles

  1. Gather occupancy, lease expirations, overdue balances, service issues, and financial results.
  2. Explain changes using the relevant Rent Manager records.
  3. Send property-specific reports to owners and managers through the connected reporting tools.
  4. Answer questions and track requested actions until their owners report the result.

The result

The portfolio has a consistent report and a maintained action list.

Connection setup

Set up the connection around your work.

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from Rent Manager.

Part of the work in your industry.

The Finn platform

Finn Agents

Help customers. Work with your team. Finish the job.

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Finn Systems

Business apps for the work behind the conversation.

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Finn AI Gateway

Control connected AI apps, models, access, and spending.

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Meet Finn

Put your Rent Manager integration to work.

Tell us which records, actions, and teams the connection needs to support.

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