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Integrations SAP Concur

Integration · Finance and procurement

SAP Concur + Finn.

SAP Concur integration with Finn. SAP Concur manages employee travel, expense reports, and related invoice processes.

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The work behind the connection

What you can do with SAP Concur.

SAP Concur manages employee travel, expense reports, and related invoice processes.

Take a business trip from request to confirmed itinerary

Finn completes the planning and administration behind an employee's business trip.

Typically handled byCorporate travel coordinator

Starts when

An employee requests travel for a meeting or event.

What Finn handles

  1. Collect the destination, dates, purpose and traveler requirements and prepare the Concur Request.
  2. Find the travel options that fit the employer's instructions and obtain the budget owner's spending decision.
  3. Complete the selected booking through Concur Travel and the travel provider, then collect the actual confirmations.
  4. Send the traveler the itinerary and practical details and record the booking against the travel request.

The result

The trip has a confirmed itinerary and a complete spending and travel record.

Complete an employee expense report through reimbursement

Finn handles the paperwork and follow-up between an employee's spending and its recorded reimbursement.

Typically handled byExpense administration coordinator

Starts when

An employee finishes a trip or submits business expenses.

What Finn handles

  1. Collect receipts, card transactions, business purpose and cost allocation in Concur Expense.
  2. Resolve missing documents and bring policy exceptions to the employee's manager or finance approver.
  3. Submit the completed report through approval and the company's reimbursement process.
  4. Read the payment result, notify the employee and file the final report with its supporting evidence.

The result

The report has a recorded reimbursement result and complete documentation.

Close the company card statement

Finn runs the transaction matching and follow-up behind a corporate card reconciliation.

Typically handled byCorporate card program administrator

Starts when

The company card statement period closes.

What Finn handles

  1. Match the statement transactions to Concur receipts, expense reports and employee assignments.
  2. Ask cardholders for missing business details and identify actual disputed or incorrectly assigned transactions.
  3. Route exceptions to the card or finance owner and record the selected corrections.
  4. Submit the completed statement through the company's review process and provide the final reconciliation to its accounting system.

The result

The statement is reconciled and each remaining exception has a recorded owner and disposition.

Carry a vendor invoice through the Concur approval process

Finn completes the intake and coordination behind supplier invoice processing.

Typically handled byAccounts payable coordinator

Starts when

A supplier invoice enters Concur Invoice.

What Finn handles

  1. Collect the invoice, supplier information and the purchase or service evidence from the business owner.
  2. Resolve missing details and send cost or scope exceptions to the approver who owns the purchase.
  3. Submit the complete invoice through approval and the connected SAP finance or NetSuite payment process.
  4. Record the returned status and provide the supplier with the actual processing or payment result.

The result

The invoice has complete documentation and a recorded finance outcome.

Complete a business travel change or cancellation

Finn handles the coordination after a traveler's plans change.

Typically handled byTravel service coordinator

Starts when

An employee reports that a booked trip needs different dates or cancellation.

What Finn handles

  1. Read the Concur itinerary and the travel provider's actual change or cancellation terms.
  2. Collect the traveler's preferred change and obtain a spending decision for any additional cost.
  3. Complete the selected change through the travel provider and collect the new ticket, cancellation or credit confirmation.
  4. Update the itinerary, notify affected meeting organizers and record any supplier-issued credit or refund for reconciliation.

The result

The travel record reflects the confirmed change and any actual financial result.

Resolve a missing reimbursement question

Finn completes the investigation behind an employee's expense-payment query.

Typically handled byExpense service desk coordinator

Starts when

An employee asks why a submitted expense has not been paid.

What Finn handles

  1. Read the Concur report, approval history and available payment status.
  2. Identify the actual missing receipt, rejected item, pending decision or finance-processing issue.
  3. Resolve the administrative issue and bring any payment-treatment decision to the finance owner.
  4. Follow the corrected report through its returned status and tell the employee the recorded result or specific remaining payment action.

The result

The employee's query has a documented cause and a completed administrative resolution.

Turn the travel and expense review into corrected work

Finn completes the reporting and follow-up behind a spending review.

Typically handled byTravel and expense operations analyst

Starts when

Finance reaches its monthly travel and expense review.

What Finn handles

  1. Gather Concur travel, expense and invoice records for the agreed reporting period.
  2. Identify missing reports, repeated coding errors, unused travel credits and actual exception patterns.
  3. Present the evidence and record the travel or finance owner's selected corrections and policy changes.
  4. Complete the report corrections, employee follow-up and travel-credit administration, then record the outcomes.

The result

The spending review produces corrected records and completed operational follow-up.

Close an employee's outstanding travel and expense work

Finn coordinates the administrative handover when an employee leaves or changes responsibilities.

Typically handled byTravel and expense offboarding coordinator

Starts when

HR confirms an employee's departure or travel-program handover.

What Finn handles

  1. Read the employee's open Concur trips, expense reports, card items and available travel credits.
  2. Collect missing receipts and obtain the manager's decisions on future trips and outstanding business spending.
  3. Cancel or reassign travel through its provider where permitted and submit the completed expense work for finance processing.
  4. Record the final payment and credit status and provide HR and finance the completed handover and remaining items.

The result

The employee's travel and expense obligations have recorded outcomes and clear remaining ownership.

Connection setup

Set up the connection around your work.

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from SAP Concur.

The Finn platform

Finn Agents

Help customers. Work with your team. Finish the job.

Explore Agents

Finn Systems

Business apps for the work behind the conversation.

Explore Systems

Finn AI Gateway

Control connected AI apps, models, access, and spending.

Explore AI Gateway

Meet Finn

Put your SAP Concur integration to work.

Tell us which records, actions, and teams the connection needs to support.

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