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Integration · Knowledge and documents

Simpplr + Finn.

Simpplr integration with Finn. Simpplr provides an employee intranet for company news, knowledge, and workplace resources.

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The work behind the connection

What you can do with Simpplr.

Simpplr provides an employee intranet for company news, knowledge, and workplace resources.

Run an employee communication campaign through follow-up

Finn completes the production and coordination behind a company announcement.

Typically handled byInternal communications campaign coordinator

Starts when

Leadership accepts an announcement and its employee audience.

What Finn handles

  1. Collect the final message, audience, timing and intended employee action.
  2. Prepare the Simpplr campaign content and gather the communications owner's publishing decision.
  3. Release the message through the selected intranet and communication channels and handle routine employee questions.
  4. Report actual reach and responses and complete the owner's selected follow-up or correction.

The result

The campaign is delivered and its employee responses and follow-up are recorded.

Carry a policy change into current employee instructions

Finn runs the content and service follow-through behind an HR or workplace policy update.

Typically handled byHR communications coordinator

Starts when

The policy owner approves a change to employee guidance.

What Finn handles

  1. Identify the affected Simpplr pages, related documents and employee groups.
  2. Update the content from the owner's final policy and resolve missing factual or publication decisions.
  3. Publish the accepted instructions and send the relevant employees the change and next steps.
  4. Answer routine questions and create or complete related Workday or ServiceNow requests.

The result

Employees have the current instructions and their resulting administrative requests are handled.

Run the new employee's information journey

Finn coordinates the knowledge and task work behind a new hire's introduction to the company.

Typically handled byEmployee experience onboarding coordinator

Starts when

Workday confirms a new employee and start date.

What Finn handles

  1. Assemble the relevant Simpplr resources, contacts and role-specific company information.
  2. Send the employee the appropriate sequence of first-day and first-week instructions.
  3. Collect required information and complete the corresponding administrative tasks in Workday and ServiceNow.
  4. Answer routine questions and record completed onboarding actions and any remaining owner.

The result

The new employee receives useful guidance and the related onboarding work is completed.

Complete the intranet knowledge review

Finn handles the follow-up behind content that is due for review.

Typically handled byIntranet content governance administrator

Starts when

Simpplr flags knowledge content for review or an owner reports outdated information.

What Finn handles

  1. Read the flagged pages, current owners and related employee questions.
  2. Collect the subject owners' current instructions and decisions about retaining, replacing or retiring the content.
  3. Update the selected material and publish it through the appropriate review process.
  4. Record the completed validation and notify employees when the instructions materially change.

The result

The reviewed knowledge is current and has an accountable owner and review record.

Turn employee listening into delivered team action

Finn coordinates the follow-through after an employee pulse survey.

Typically handled byEmployee engagement program coordinator

Starts when

A Simpplr employee survey closes.

What Finn handles

  1. Collect the results available to the authorized audience while preserving anonymous responses and reporting limits.
  2. Organize the themes and practical questions for the relevant manager or communications owner.
  3. Record the actions that owner and the team select and create the follow-up work in Asana.
  4. Track completion and publish the accepted employee update describing what changed.

The result

The survey leads to recorded team actions and completed employee communication.

Launch a department's working intranet space

Finn completes the content and coordination needed to make a department's site useful.

Typically handled byDigital workplace content coordinator

Starts when

A department owner requests a new or reorganized employee information space.

What Finn handles

  1. Collect the site's purpose, employee audience, content owners and current team resources.
  2. Build the Simpplr pages and organize the relevant policies, contacts and application links.
  3. Obtain the department owner's publication and access decisions and release the site.
  4. Notify employees, resolve initial content questions and record the site's maintenance ownership.

The result

The department has a published, owned intranet space with completed rollout follow-up.

Resolve the service task behind an employee question

Finn uses the intranet guidance to complete the employee's actual administrative request.

Typically handled byEmployee service coordinator

Starts when

An employee asks how to complete an HR, IT or workplace task.

What Finn handles

  1. Read the relevant Simpplr guidance and identify the employee's specific intended result.
  2. Collect the required details and create or update the request in Workday or ServiceNow.
  3. Complete routine administration after any required employment, access or spending decision.
  4. Confirm the actual result and close the request with a link to the instructions used.

The result

The employee's question ends in a recorded service resolution.

Connection setup

Set up the connection around your work.

Contact Finn to discuss the records your workflow needs and the actions you want it to perform.

Your team chooses what Finn can access, what agents can change, and when a person must approve the work. The connection needs the appropriate account access and permissions from Simpplr.

The Finn platform

Finn Agents

Help customers. Work with your team. Finish the job.

Explore Agents

Finn Systems

Business apps for the work behind the conversation.

Explore Systems

Finn AI Gateway

Control connected AI apps, models, access, and spending.

Explore AI Gateway

Meet Finn

Put your Simpplr integration to work.

Tell us which records, actions, and teams the connection needs to support.

Discuss your workflow Get started